MrCre8iv39 #1781 | Game won't load, windows 10(1) | Category: Technical SupportAugust-13-2015 9:41 PM PDT (9 years ago) |
I just purchased a brand new laptop last week and did the free upgrade to Windows 10. I can play WoW with no issues, but when I click Play for Diablo 3, it loads black screen and full audio in background, and I can see the hand cursor you would use to select your toon, but that's it. Any suggestions? I have even uninstalled and reinstalled the game. |
Dankorii | Game won't load, windows 10(3) | August-14-2015 3:41 PM PDT (9 years ago) |
MrCre8iv39, Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? |