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misterjackz #1267
Windows 10, Frequent BSOD when changing areas/leaving game(1)Category: Technical SupportAugust-14-2015 10:51 PM PDT (9 years ago) Go to Blizzard forum post
Lately, I've been getting frequent VIDEO_TDR_FAILURE (igdkmd64.sys) Blue screen when leaving game/changing areas within Diablo 3, as well as Starcraft 2. I'm currently on Windows 10 on my new laptop. I've tried upgrading to the newest Intel and NVIDIA drivers, but it didn't help at all.

Also, for my laptop, I'm currently running with GTX 960M and Intel HD Graphics 4600.

Anyone else have this problem?
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Dankorii
Windows 10, Frequent BSOD when changing areas/leaving game(3)August-24-2015 7:27 PM PDT (9 years ago) Go to Blizzard forum post
misterjackz,

Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
Windows 10, Frequent BSOD when changing areas/leaving game(7)August-25-2015 1:49 PM PDT (9 years ago) Go to Blizzard forum post
Grimripper,

Please start your own thread so that we can assist you individually.
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