Avatar of Methusaleh #1775
Methusaleh #1775
Instance loading or zoning can hang game(1)Category: Technical SupportAugust-30-2015 7:56 AM PDT (9 years ago) Go to Blizzard forum post
Sometimes when switching levels in a rift or entering a rift can freeze the game at the loading screen. Only way out is to cancel the Diablo Process.
Avatar of Amalowyn
Amalowyn
Instance loading or zoning can hang game(6)August-30-2015 9:03 AM PDT (9 years ago) Go to Blizzard forum post
If you're running into freezing issues in D3, the first thing I'd recommend is trying the troubleshooting steps here.

If there are no changes after trying those steps, some more information may help narrow down the possible cause(s).

Are you playing alone or in groups when this occurs?

Additional information from the Direct X Diagnostic Tool may also help:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the dxdiag file into your reply.
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