Basilias #1489 | Stuck on "initializing" patch(1) | Category: Technical SupportAugust-25-2015 11:52 AM PDT (9 years ago) |
It will not begin the download for Patch 2.3. I have restarted the Battle.net app and run as admin. I've deleted the Agent folder and restarted the computer. I've turned off all firewalls. I've restarted my router and computer. Nothing is fixing the issue so far. Every other game on the app downloaded patches fine. Please help. |
Dankorii | Stuck on "initializing" patch(9) | August-25-2015 3:04 PM PDT (9 years ago) |
Basilias, Make sure that your LAN settings and Internet Explorer settings are set correctly. Here's a support article that will help: Disabling Proxy Settings ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? |
Dankorii | Stuck on "initializing" patch(14) | August-25-2015 5:04 PM PDT (9 years ago) |
Zewks, "automatically detect settings" has been UNchecked in my settings for ages. Still, stuck on initializing... Go into your Diablo III > Data folder, and delete the indices and patch folders. Once that's done, let's log out of the Battle.net Desktop App and try deleting the Battle.net Cache file to see if that helps. Check out this support article for steps on how to do that: Deleting the Battle.net Cache Folder (PC) Then test out the game and let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? |