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Jacob #1743
Error 395002 help(1)Category: Technical SupportJuly-10-2015 4:37 AM PDT (9 years ago) Go to Blizzard forum post
there was an error loading hero (code 395002]
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Dankorii
Error 395002 help(2)July-10-2015 1:59 PM PDT (9 years ago) Go to Blizzard forum post
Jacob,

1. Does this only happen in one region, or all regions?

2. Let's log out of the Battle.net Desktop App and try deleting the Battle.net Cache file to see if that helps.

Check out this support article for steps on how to do that:

Deleting the Battle.net Cache Folder (PC)

Once that is done, test out the game and let me know what happens.
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