Avatar of Raven #13785
Raven #13785
Poor Performance(1)Category: Technical SupportJuly-9-2015 5:03 AM PDT (9 years ago) Go to Blizzard forum post
So over the past few days the game has been getting progressively slower, with longer lag time and frequent crashes. Since tech support won't respond; I'm curious if anyone else knows if the network is just completely overloaded and there is no solution, or is some attempt being made by tech support to fix the problem.
Avatar of Dankorii
Dankorii
Poor Performance(2)July-10-2015 2:08 PM PDT (9 years ago) Go to Blizzard forum post
Raven,

1. What FPS and Latency are you getting when you notice the performance issue?

2. Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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