Avatar of Martyr #2135
Martyr #2135
Performance Degradation after 5-10mins(1)Category: Technical SupportJuly-7-2015 6:16 AM PDT (9 years ago) Go to Blizzard forum post
Hi; this happens every time I try and play and has been happening since 2.2. I log in, the game runs smooth and fast in all areas no matter how many mobs and effects are going on. Then after 5-10mins, no matter what area I'm in or what i'm doing, the game starts to get progressively slower until I'm watching an unplayable slideshow. Alt-tabbing to desktop for a couple of mins then going back to the game seems to buy me a few more mins of smooth normality then it degrades back to the slideshow. The game used to run like lightning on this computer and I've not experienced similar issues on any other games, including those that are far more gpu and cpu intensive.

I've tried just about every fix I could see online with no changes; sound off/reduced, graphics on high or low, hardware class changes in prefs, updating drivers, killing background processes, running as admin, installation on main ssd, v-sync on and off, fps limits etc (prob some other stuff I've forgotten). So far nothing seems to alter the problem. Please help, it's making playing the game, let alone actually progressing, virtually impossible.

Dxdiag:

------------------
System Information
------------------
Time of this report: 7/7/2015, 14:14:01
Machine name: DAVE-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR4
BIOS: InsydeH2O Version 03.72.24A12
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16334MB RAM
Page File: 10739MB used, 21927MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 680M
Manufacturer: NVIDIA
Chip type: GeForce GTX 680M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_11A0&SUBSYS_057B1028&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5044
Native Mode: 1920 x 1080(p) (59.992Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.5330 (English)
Driver Version: 10.18.13.5330
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/17/2015 10:10:27, 15866992 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-52E0-11CF-4A67-76251CC2C735}
Vendor ID: 0x10DE
Device ID: 0x11A0
SubSys ID: 0x057B1028
Revision ID: 0x00A1
Driver Strong Name: oem121.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section234:10.18.13.5330:pci\ven_10de&dev_11a0&subsys_057b1028
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Sound Blaster Recon3Di)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0100.2055 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/12/2015 09:36:02, 1075496 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output (Sound Blaster Recon3Di)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0100.2055 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/12/2015 09:36:02, 1075496 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone Array (Sound Blaster Recon3Di)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0100.2055 (English)
Driver Attributes: Final Retail
Date and Size: 6/12/2015 09:36:02, 1075496 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: What U Hear (Sound Blaster Recon3Di)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0100.2055 (English)
Driver Attributes: Final Retail
Date and Size: 6/12/2015 09:36:02, 1075496 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: HDMI In (Sound Blaster Recon3Di)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0100.2055 (English)
Driver Attributes: Final Retail
Date and Size: 6/12/2015 09:36:02, 1075496 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x187C, 0x0520
| | | Location: Port_#0002.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x187C, 0x0520
| | | | Matching Device ID: hid_device

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *dll057b
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D65
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 53.7 GB
Total Space: 432.0 GB
File System: NTFS
Model: ATA Crucial_CT480M50 SCSI Disk Device

Drive: E:
Free Space: 83.9 GB
Total Space: 689.5 GB
File System: NTFS
Model: ATA ST9750420AS SCSI Disk Device

Drive: H:
Free Space: 162.7 GB
Total Space: 953.8 GB
File System: NTFS
Model: WD My Passport 0741 USB Device

Drive: G:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: F:
Model: HL-DT-ST DVDRWBD CA30N SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_057B1028&REV_04\3&11583659&0&E8
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_057B1028&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_057B1028&REV_04\3&11583659&0&FB
Driver: n/a

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_057B1028&REV_C0\4&4C7664B&0&00E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_057B1028&REV_04\3&11583659&0&D8
Driver: n/a

Name: Killer Wireless-N 1103 Network Adapter
Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_20011A56&REV_01\4&12614F27&0&00E2
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_057B1028&REV_C4\3&11583659&0&E3
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&01E3
Driver: n/a

Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_057B1028&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_057B1028&REV_C4\3&11583659&0&E2
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&00E3
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_057B1028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_057B1028&REV_C4\3&11583659&0&E0
Driver: n/a

Name: NVIDIA GeForce GTX 680M
Device ID: PCI\VEN_10DE&DEV_11A0&SUBSYS_057B1028&REV_A1\4&13F92896&0&0008
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_057B1028&REV_04\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_057B1028&REV_04\3&11583659&0&FA
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_057B1028&REV_A1\4&13F92896&0&0108
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_057B1028&REV_04\3&11583659&0&D0
Driver: n/a

Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_057B1028&REV_09\3&11583659&0&00
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
MPC - Video decoder,0x40000001,1,1,MPCVideoDec.ax,1.05.0000.2827
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.3405
CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.8417
TMI Image Transform Filter,0x00200000,1,1,ImageTransformFilter.ax,
MPC - DSM Splitter,0x00600000,1,1,DSMSplitter.ax,1.05.0000.2827
MPC - UDP Reader,0x00600000,0,1,UDPReader.ax,1.05.0000.2827
MPC - Mpa Splitter,0x00600001,1,1,MpaSplitter.ax,1.05.0000.2827
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.50.0005.0000
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3404
MPC - FLICSource,0x00600000,0,1,FLICSource.ax,1.05.0000.2827
MPC - SubtitleSource (S_TEXT/SSA),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
MPC - Flac Source,0x00600000,0,1,FlacSource.ax,1.05.0000.2827
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
MPC - Matroska Muxer,0x00200000,1,1,MatroskaMuxer.ax,1.05.0000.2827
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0000.2827
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.4703
MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.01.0016.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2422
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.6940.3427
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.05.0000.2827
CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
MPC - MPA Decoder Filter,0x40000001,1,1,MpaDecFilter.ax,1.05.0000.2827
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
MPC - SubtitleSource (S_TEXT/!@#),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2317
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.5420
SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
MPC - D2VSource,0x00600000,0,1,D2VSource.ax,1.05.0000.2827
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0000.2827
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,2.00.0000.0416
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
MPC - StreamDriveThru,0x00200000,1,1,StreamDriveThru.ax,1.05.0000.2827
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
MPC - CDDA Reader,0x00600000,0,1,CDDAReader.ax,1.05.0000.2827
Haali Media Splitter,0x00800001,0,1,SPLITTER.AX,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,SPLITTER.AX,1.11.0096.0014
MPC - SSF Source,0x00600000,0,0,SSFSplitter.ax,1.05.0000.2827
MPC - Mpa Source,0x00600001,0,0,MpaSplitter.ax,1.05.0000.2827
AC3 Decoder Filter,0x00200000,1,1,ac3dx.ax,1.00.0000.0001
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0000.2827
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.4013
Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
MPC - ShoutcastSource,0x00600000,0,1,ShoutcastSource.ax,1.05.0000.2827
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
MPC - Ogg Source,0x00600001,0,0,OggSplitter.ax,1.05.0000.2827
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.01.0016.0000
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,CLSubTitle.ax,2.00.0000.0416
CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030
MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.05.0000.2827
MPC - VTS Reader,0x00600000,0,1,VTSReader.ax,1.05.0000.2827
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
MPC - DeCSSFilter,0x00200000,1,1,DeCSSFilter.ax,
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
TMI H264 Encoder,0x00200000,1,1,TmiH264Encoder.ax,
MPC - DSM Source,0x00600000,0,0,DSMSplitter.ax,1.05.0000.2827
TMI PCM Resampler,0x00200000,1,1,FfmPcmResampler.ax,
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
MPC - WavDest,0x00200000,1,1,WavDest.ax,
MPC - SubtitleSource (S_TEXT/UTF8),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Haali Simple Media Splitter,0x00200000,0,1,SPLITTER.AX,1.11.0096.0014
UMC MP4 Mux,0x00200000,1,0,UmcMp4Muxer.ax,
MPC - AVI<->AC3/DTS,0x00600000,1,1,AVI2AC3Filter.ax,1.05.0000.2827
MPC - SubtitleSource (Preview),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
DirectVobSub,0x00200000,2,1,VSFilter.dll,1.05.0000.2827
MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0000.2827
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.3411
MPC - SSF Splitter,0x00600000,1,1,SSFSplitter.ax,1.05.0000.2827
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2906
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,1.05.0000.2827
CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
MPC - Ogg Splitter,0x00600001,1,1,OggSplitter.ax,1.05.0000.2827
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
Haali Matroska Muxer,0x00200000,1,0,SPLITTER.AX,1.11.0096.0014
NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.9320.3521
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
MPC - DTS/AC3/DD+ Source,0x00600000,0,1,DTSAC3Source.ax,1.05.0000.2827
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.50.0005.0000
CyberLink Video Decoder (PDVD9),0x00700100,1,2,clcvd.ax,1.00.9320.3521
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
MPC - DSM Muxer,0x00200000,1,1,DSMMuxer.ax,1.05.0000.2827
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.05.0000.2827
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
MPC - SubtitleSource (ARGB),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
MPC - CDXA Reader,0x00600000,0,1,CDXAReader.ax,1.05.0000.2827
MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0000.2827
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.01.0016.0000
MPC - Buffer Filter,0x00200000,1,1,BufferFilter.ax,
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.05.0000.2827
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264nOQC.ax,1.01.0018.0000
MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.05.0000.2827
UMC TS Writer,0x00200000,0,0,UmcTsWriter.ax,1.02.0109.18106
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
MPC - SubtitleSource (S_TEXT/ASCII),0x00600000,0,1,SubtitleSource.ax,1.05.0000.2827
TMI AAC Encoder,0x00200000,1,1,TmiAacEncoder.ax,1.00.0000.0003
Haali Video Sink,0x00200000,1,0,SPLITTER.AX,1.11.0096.0014
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.3621
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MyFree Codec Filter,0x00200000,0,0,MyFree.ax,
Qic To Anxb,0x00200000,1,1,QicToAnxb.dll,1.00.0000.2325
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Microphone Array (Sound Blaster,0x00200000,0,0,qcap.dll,6.06.7601.17514
HDMI In (Sound Blaster Recon3Di,0x00200000,0,0,qcap.dll,6.06.7601.17514
What U Hear (Sound Blaster Reco,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
Malcolm DigitalInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm DMicWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm Mic2Wave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Malcolm WUHInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Malcolm DigitalOutWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm Lineout/Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Sound Blaster Recon3D,0x00200000,1,0,quartz.dll,6.06.7601.18741
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.5328
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
Digital Output (Sound Blaster R,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Digital Output (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Avatar of Dankorii
Dankorii
Performance Degradation after 5-10mins(3)July-7-2015 6:08 PM PDT (9 years ago) Go to Blizzard forum post
Martyr,

Let's try uninstalling and reinstalling an older video driver to see if that helps. To uninstall the current driver, you are going to want to use a program called Display Driver Uninstaller. This program will ensure that all previous driver files are completely removed.

Here's a link where the Display Driver Uninstaller program can be downloaded.

Once you have that downloaded and installed, try the following steps:

1. Run Display Driver Uninstaller.
2. You will be asked if you want to reboot into safe mode, click on "No".
3. Select "Nvidia" from the "Select Graphic Driver" drop down menu.
4. Click on the "Clean and restart" button.

After the system restarts, the video driver should be completely uninstalled so the graphics should look larger than usual. That's normal and it'll fix itself when the video driver is reinstalled.

Now that the driver is gone, we can go ahead with reinstalling it.

Here's a link for the driver download: Nvidia Driver

When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

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Avatar of Dankorii
Dankorii
Performance Degradation after 5-10mins(5)July-8-2015 2:22 PM PDT (9 years ago) Go to Blizzard forum post
Martyr,

Let's check the CPU and Graphics card to see if either is overheating.

Here's how to do that:

1. Download and install the Speccy system monitoring tool.

*** I provided the direct download link, but if you would like more information about the tool itself, please feel free to check out Piriform's website.***

2. Run Speccy before launching the game. Check the current temperatures for the CPU and the Graphics card, and write the temperatures down.

3. Leave Speccy running , start the game and play for about 15 minutes. Go back and check the temperatures again.

Let me know the before and after temperature results.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

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Avatar of Dankorii
Dankorii
Performance Degradation after 5-10mins(7)July-9-2015 2:58 PM PDT (9 years ago) Go to Blizzard forum post
Martyr,

Posted by: Martyr

Ok that could be the problem I guess. Those temps are scaring me a bit, never seen it run this hot...though haven't checked any temps for at least six months. Crap.


Yea, those temps are definitely way to high. Before even launching the game, your CPU was a 91 degrees, and it shouldn't even get that high under a full load. The GPU temp is also getting way to high. If you don't have one already, try using a cooling pad for the laptop. That should at least bring the temps down a bit. I also recommend blowing out the system fans with a can of compressed air. That will hopefully remove any built up dust that could be slowing down the fans.

I'm not sure if those suggestions will help. What you'd actually want to do is open up the laptop and give it a good thorough cleaning from the inside. Clean all of the fans and heatsinks, and remove the thermal paste for the CPU and GPU, and apply new paste for both. Once that is done, you shouldn't have any more heating issues.

If you don't know how to open the laptop, I'd recommend taking it to a PC repair shop since it can be pretty difficult if you don't know what you're doing.
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