Avatar of Haofeng #1885
Haofeng #1885
iMac 10.10.4 show error code 317002(1)Category: Mac Technical SupportAugust-9-2015 6:26 AM PDT (9 years ago) Go to Blizzard forum post
I just upgrade my iMac OS to 10.10.4, when I run the game, I can get to the characters choose page but when I click the game start button, the error code shows 317002. But I run the game with my Windows PC, there is no any error code show up,the game run correctly.Who can tell How can I fix this problem! thanks a lot!
Avatar of Glaxigrav
Glaxigrav
iMac 10.10.4 show error code 317002(2)August-11-2015 3:16 PM PDT (9 years ago) Go to Blizzard forum post
Typically this issue indicates that a service is down for maintenance or isn't able to connect properly. Can you tell us a bit more about your Mac?

    1. Click on the Apple Menu while holding down the Option key and select System Profiler (10.6.8) / System Information (10.7 and later).
    2. Copy the information from the following sections and paste them into your post. Please copy in the following order: Hardware Overview, Graphics, Firewall, and Software. Do not include any serial numbers, hardware UUIDs, or account/login names or information in your post.


Additionally, can you tell me which region you are trying to log into?
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