 | Game freezes, then disconnects(1) | Category: Technical SupportJuly-24-2015 9:37 AM PDT (9 years ago)  |
| I've been having this problem since I started playing again, about 2 months ago. Occasionally, the game just freezes. It's not regular lag. Even the sound just stops playing and nothing moves except the mouse cursor. It stays frozen for about 15 seconds and when it starts back, sometimes I'm just dead and can resume playing, but most times I get disconnected from B.net and thrown into the character screen. I play other games (on B.net and not) just fine, with 50ms and 80FPS. Only Diablo does that. Is this a known bug? Is there a fix? | ||
 | Game freezes, then disconnects(2) | July-24-2015 6:06 PM PDT (9 years ago) |
| Roddy, Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Customer Support Contact Information Got some feedback? | ||
