 | Have some graphic issue after last update.(1) | Category: Technical SupportJune-8-2015 4:03 AM PDT (9 years ago)  |
| I didn't play Diablo 3 for a while (since the begin of season 3). Today, I enter the games and update to the lasted patch and this issue happen , it like something wrong with gamma or exposure. Everything turn white except when I put ESC button, that UI seem to be normal. Please look at the photo's link that I attach for more information. http://i305.photobucket.com/albums/nn206/ballorg/Screenshot048.jpg http://i305.photobucket.com/albums/nn206/ballorg/Screenshot047.jpg http://i305.photobucket.com/albums/nn206/ballorg/Screenshot050.jpg http://i305.photobucket.com/albums/nn206/ballorg/Screenshot049.jpg I play Diablo 3 on Acer Aspire e5-572g with Nvidia 840m and never met any issue before till this time. Thank for your help. | ||
 | Have some graphic issue after last update.(2) | June-8-2015 7:07 PM PDT (9 years ago) |
| Ballorg, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Have some graphic issue after last update.(4) | June-10-2015 2:21 PM PDT (9 years ago) |
| Ballorg, I usually see this issue resolved by installing the newest drivers available on the laptop manufacture's website. These are different from the drivers you downloaded individually from the Nvidia site because these were designed specifically for your system. Here's a link for the Nvidia driver directly from Acer, and here's a link for the Intel driver also from Acer. Get those drivers installed, test out the game, and let me know what happens. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
