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TboneXP #2988
diablo 3 screen freeze but the game keep going(1)Category: Technical SupportJune-9-2015 4:21 PM PDT (9 years ago) Go to Blizzard forum post
i play diablo from when its just came out and i left the game a yaer a go now i came back and got the dlc and when i am playing the game just some time freeze but i can hear that its keeping going i scan the game still appenning my pc is fine when the gam freeze i can still go do atoher stuff its just game freeze.
my PC have:
amd Radeon HD 6900.
i5-2500k spu 3.30GHz .
8 gb ram.
motherboard asus P8P67-M.
and i got 500 gb of free space
all of my drivers are update.
Thank helpers.
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Dankorii
diablo 3 screen freeze but the game keep going(2)June-9-2015 4:29 PM PDT (9 years ago) Go to Blizzard forum post
TboneXP,

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
diablo 3 screen freeze but the game keep going(5)June-9-2015 5:18 PM PDT (9 years ago) Go to Blizzard forum post
TboneXP,

Let's try an older video driver that seems to be more stable with D3.

Here's a link for the driver download: AMD Driver

Once there, you are going to want to download the Catalyst Software Suite, not the Latest Beta Driver.

When installing the driver you should be given an option to do an "Express" install or a "Custom" install, I recommend selecting the "Custom" install. Once that is selected, uncheck everything possible except for the Graphics Driver and AMD Catalyst Control Center.
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Dankorii
diablo 3 screen freeze but the game keep going(7)June-9-2015 7:19 PM PDT (9 years ago) Go to Blizzard forum post
Celso,

Please start your own thread so that we can assist you individually.
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