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Doom #2313
Network Disconnect During Game Start(1)Category: Technical SupportJune-3-2015 11:34 AM PDT (9 years ago) Go to Blizzard forum post
This is an ongoing problem since Patch 2.2

Every time I try to start the game I get a Network Disconnect. Today I can't even play the game because it will not start I gave up after six Network Diconnects. If we are forced to play online at least get your end up to speed.
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Posts: 34,214
Doom,

Let's try power cycling the connection.

Here's a support article with steps on how to do that:

Resetting Network Devices

If that doesn't work try flushing the DNS.

Let me know what happens.
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I have this same issue.

Flushing DNS did not work.

I'm willing to do a remote session if you want to try and help debug this Dankorii
[Post edited one time, last edit by d1jsp#1456 at June-3-2015 5:21 PM PDT (9 years ago)]
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Dankorii
Network Disconnect During Game Start(2)June-3-2015 5:01 PM PDT (9 years ago) Go to Blizzard forum post
Doom,

Let's try power cycling the connection.

Here's a support article with steps on how to do that:

Resetting Network Devices

If that doesn't work try flushing the DNS.

Let me know what happens.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
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Dankorii
Network Disconnect During Game Start(4)June-3-2015 8:10 PM PDT (9 years ago) Go to Blizzard forum post
d1jsp,

We don't do remote sessions, but if you'd like, start your own thread and we'll see how we can assist.
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Dankorii
Network Disconnect During Game Start(7)June-4-2015 4:35 PM PDT (9 years ago) Go to Blizzard forum post
bazookaman,

Please start your own thread so that we can assist you individually.
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Dankorii
Network Disconnect During Game Start(10)June-5-2015 2:10 PM PDT (9 years ago) Go to Blizzard forum post
Doom,

Let's log out of the Battle.net Desktop App and try deleting the Battle.net Cache file to see if that helps.

Check out this support article for steps on how to do that:

Deleting the Battle.net Cache Folder (PC)

Once that is done, test out the game and let me know what happens.
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Dankorii
Network Disconnect During Game Start(12)June-5-2015 3:06 PM PDT (9 years ago) Go to Blizzard forum post
Doom,

You're welcome, please feel free to post again if you have any other questions or problems.
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