Avatar of VENOM #22849
VENOM #22849
Black screen and freeze(1)Category: Technical SupportAugust-30-2016 1:31 AM PDT (3 years ago) Go to Blizzard forum post
Hi i don't know how to explain right but yesterday night after i played almost all day my screen goes black for few seconds, after that i pressed alt+tab i saw freeze in-game image and after a while black screen again. I needed to push reset button. This black screen problems appeared from about two weeks but just for a sec from time to time and i was abble to play. I have a MSI Geforce GTX 970. Till now i played another online games like The Division without any problem. How can i fix that? i'm HC player.
Avatar of Kiemmaki
Kiemmaki
Black screen and freeze(2)August-30-2016 8:07 AM PDT (3 years ago) Go to Blizzard forum post
Hello Venom,

Please check the steps here to solve your issue.

Kind regards

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https://www.surveymonkey.com/r/Kiemmaki
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