Avatar of ShaolinM #2673
ShaolinM #2673
game set to starter edition and characters gone.(1)Category: Technical SupportAugust-29-2016 10:45 AM PDT (8 years ago) Go to Blizzard forum post
Hi I today logged back into my account after a year of 2. now it seems that my diablo is set to starter edition, and all my characters are gone.. I already checked if I'm in the right region and I don't have any other email addresses.

how's this possible?

hope anyone can help me out

cheers
Avatar of Kiemmaki
Kiemmaki
game set to starter edition and characters gone.(2)August-29-2016 11:27 AM PDT (8 years ago) Go to Blizzard forum post
Hello ShaolinM,

The Account you are posting with has never been a full Account and never had any other character than the Level 5 Witch Doctor. My guess is that you had the full licence created on a different Battle.Net Account. If you can't remember the details to it, please contact our Customer Support, they should be able to help you out.

Kind regards

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https://www.surveymonkey.com/r/Kiemmaki
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