Avatar of Crucifer #1686
Crucifer #1686
Rx480 8gb recent purchase - Grey/black screen, cursor(1)Category: Technical SupportAugust-23-2016 9:22 AM PDT (8 years ago) Go to Blizzard forum post
Hi,

I purchaed an RX480 8gb and now when I launch Diablo 3, all I get is either a black screen with a huge flashing arrow, or a grey screen with a static arrow.

I've tried different drivers, changing and deleteing the d3prefs.txt file but to no avail.

Can someone please help, would really love to continue playing Season 7.
Thanks

Crux
Avatar of Tiogaradh
Tiogaradh
Rx480 8gb recent purchase - Grey/black screen, cursor(2)August-24-2016 12:41 AM PDT (8 years ago) Go to Blizzard forum post
Hey Crux,
Were you previously using an AMD card? If you were did you perhaps try the old workaround to a previous issue that involved copying some dll files?

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