Avatar of DarthMoro #2941
DarthMoro #2941
Unable to initialize d3d(1)Category: Technical SupportJune-7-2016 3:17 AM PDT (8 years ago) Go to Blizzard forum post
Hi

I need help. I started the game, worked fine and then tried to lower my resolution a bit but something went wrong and now it is impossible to do anything. A message appears that says "unable to initialize d3d" and it says to try again click ok, but that never works. I've tried restarting the computer, i've tried running it in compability mode but nothing works. When I hit play from Battle.net that little picture of Malthael shows and after that a black screen and then the error message. Please help!
Avatar of Tiogaradh
Tiogaradh
Unable to initialize d3d(2)June-8-2016 12:37 AM PDT (8 years ago) Go to Blizzard forum post
Hey DarthMoro,
What happens if you try use reset in-game options using the Battle.net App? You can find the option under: Options > Game Settings

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