Avatar of alonewestand #1668
alonewestand #1668
Game won't run, scan crashes WINDOWS(1)Category: Technical SupportMay-27-2016 3:35 PM PDT (3 years ago) Go to Blizzard forum post
Last night I started installing the game, ran just fine, exited the game for the night. Tried to play it again and it said something was wrong with my game files and that it was going to scan. I watched a video while waiting for it to end and WINDOWS froze. It made an abominable noise like a dolphin letting out its dying fart before my computer eventually restarted itself. I have tried this four times now, with the last time ensuring that I had closed out of all programs and ran the launcher in administrator mode. That last scan took the longest. I left the computer and read for a while. When I had come back, my login screen was there. My computer had restarted itself again. Then the launcher didn't seem to realize D3 was installed, and said something was all messed up and I should try again, then it asked me to Update, then it said the scan stuff about something being wrong with my files again. So now I'm scanning again waiting for inevitable Windows crash.
Avatar of Kiemmaki
Kiemmaki
Game won't run, scan crashes WINDOWS(2)May-28-2016 5:43 AM PDT (3 years ago) Go to Blizzard forum post
Hello alonewestand,

Could you please post a dxdiag and MSInfo here so that i can have a look? Did you try to reinstall the game?

Kind regards

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https://www.surveymonkey.com/r/Kiemmaki
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