Avatar of MrNice #2571
MrNice #2571
Higher latency than usual(1)Category: Technical SupportMay-26-2016 3:50 AM PDT (3 years ago) Go to Blizzard forum post
Hello,

since today morning I have a constant latency of 220ms. Normally I have between 40 and 60ms.
Anyone else got this issue?

Greetz
Avatar of Kiemmaki
Kiemmaki
Higher latency than usual(4)May-26-2016 6:16 AM PDT (3 years ago) Go to Blizzard forum post
Hello everybody,

Could you please post a traceroute and a pathping here? So that i can have a look?

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
Avatar of Kiemmaki
Kiemmaki
Higher latency than usual(6)May-26-2016 7:02 AM PDT (3 years ago) Go to Blizzard forum post
Hello frek,

You should definitely speak with your ISP

2 7ms 86/ 100 = 86% 86/ 100 = 86% 217.0.117.114
0/ 100 = 0% |


86 % packet loss is definitely bad and explains the latency and lag. show them the results of the pathping and the tracert.

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
Avatar of Kiemmaki
Kiemmaki
Higher latency than usual(10)May-26-2016 8:02 AM PDT (3 years ago) Go to Blizzard forum post
Hello frek,

Well, there is currently no known issue for the Diablo 3 Servers and the packet loss is shown as happening outside of our network.
And for your other question, the reason why only one game might be affected (you might have other services affected as well which might be harder to notice or not tested) is simple, the data takes different routes when connecting to different servers. There is just not one route to all servers because not all servers are in the same place. If you want to have it as a real life comparison, your school/work/university is one building, your sport club in the afternoon or morning a different building and the cinema another building. If the road to the fitness club is bumpy and full of potholes but the other two are fine, you would most likely have to travel longer even though the distance to all three buildings measured from your house might be the same.

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
Feedback for Diablo Somepage