 | High Ping while playing Diablo 3(1) | Category: Technical SupportMay-27-2016 9:02 AM PDT (8 years ago)  |
| It happens every now and then for few hours but now 3 days with 100+ ms the game is unplayable. On my ISP side is everything ok, since they are not sending me to USA and back to EU while playind Diablo 3. I don't have any internet issue with any other service or game from Blizzard except Diablo 3. This runs now 3 days: 25.,26., 27.5.2016 and still going on. TRACEROUTE: traceroute to 109.192.195.85 (109.192.195.85), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.407 ms 0.434 ms 0.510 ms 2 * * * 3 37.244.10.102 (37.244.10.102) 1.661 ms 1.704 ms 1.749 ms 4 37.244.10.34 (37.244.10.34) 0.872 ms 0.957 ms 1.092 ms 5 adm-b5-link.telia.net (62.115.46.185) 0.603 ms 0.616 ms 0.616 ms 6 upc-ic-309996-adm-b5.c.telia.net (62.115.57.142) 0.640 ms 0.650 ms 0.651 ms 7 * * * 8 uk-lon01b-rd1-ae12-0.aorta.net (84.116.130.14) 16.205 ms 16.215 ms 16.301 ms 9 de-fra01b-ri1-ae0-0.aorta.net (84.116.134.6) 16.166 ms 16.184 ms 16.123 ms 10 84.116.190.5 (84.116.190.5) 19.117 ms 19.137 ms 19.138 ms 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 27/05/2016 15:46:41 UTC -------------------- PING: PING 109.192.195.85 (109.192.195.85) 56(84) bytes of data. --- 109.192.195.85 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 4998ms 27/05/2016 15:46:41 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 1.0 6.8 0.3 63.4 19.9 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.10.102 0.0% 10 0.9 2.1 0.9 3.4 0.8 4. 37.244.10.34 0.0% 10 0.8 1.3 0.8 2.4 0.6 5. adm-b5-link.telia.net 0.0% 10 0.6 0.6 0.6 0.7 0.0 6. upc-ic-309996-adm-b5.c.telia.net 0.0% 10 0.7 0.7 0.7 0.8 0.0 7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 8. uk-lon01b-rd1-ae12-0.aorta.net 0.0% 10 16.3 21.2 16.2 47.3 10.3 9. de-fra01b-ri1-ae0-0.aorta.net 0.0% 10 18.5 17.5 16.2 21.1 1.8 10. 84.116.190.5 0.0% 10 19.1 19.1 19.1 19.2 0.0 11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 27/05/2016 15:46:41 UTC -------------------- Tracing route to 185.60.112.157 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 10 ms 15 ms 12 ms de-str01a-rt5-ve10.str.unity-media.net [95.208.210.93] 3 13 ms 13 ms 16 ms 84.116.190.2 4 23 ms 15 ms 13 ms 213.46.179.62.aorta.net [213.46.179.62] 5 13 ms 32 ms 88 ms ffm-bb2-link.telia.net [80.91.246.218] 6 24 ms 93 ms 23 ms prs-bb2-link.telia.net [80.91.246.181] 7 23 ms 23 ms 24 ms prs-b8-link.telia.net [213.155.131.15] 8 24 ms 23 ms 28 ms blizzard-ic-307020-prs-b8.c.telia.net [62.115.46.154] 9 33 ms 31 ms 29 ms 37.244.9.33 10 29 ms 34 ms 43 ms 24.105.31.36 11 30 ms 31 ms 30 ms 185.60.112.157 Tracing route to 185.60.112.158 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 9 ms 23 ms 8 ms de-str01a-rt5-ve10.str.unity-media.net [95.208.210.93] 3 12 ms 15 ms 13 ms 84.116.190.6 4 12 ms 13 ms 13 ms 213.46.179.62.aorta.net [213.46.179.62] 5 28 ms 18 ms 13 ms ffm-bb2-link.telia.net [62.115.138.86] 6 21 ms 25 ms 28 ms prs-bb2-link.telia.net [80.91.246.183] 7 24 ms 23 ms 22 ms prs-b8-link.telia.net [213.155.131.11] 8 26 ms 23 ms 23 ms blizzard-ic-307020-prs-b8.c.telia.net [62.115.46.154] 9 28 ms 28 ms 31 ms 37.244.9.33 10 45 ms 31 ms 28 ms 24.105.31.36 11 35 ms 28 ms 28 ms 37.244.10.101 12 30 ms 43 ms 31 ms 185.60.114.147 13 32 ms 28 ms 29 ms 185.60.112.158 Pathping.txt Tracing route to 185.60.112.158 over a maximum of 30 hops 0 1 2 de-str01a-rt5-ve10.str.unity-media.net [95.208.210.93] 3 de-str01a-rd2-ve35.str.unity-media.net [95.208.210.94] 4 213.46.179.62.aorta.net [213.46.179.62] 5 ffm-bb2-link.telia.net [62.115.138.86] 6 prs-bb2-link.telia.net [62.115.139.58] 7 prs-b8-link.telia.net [62.115.117.113] 8 blizzard-ic-307020-prs-b8.c.telia.net [62.115.46.154] 9 37.244.9.33 10 37.244.9.33 11 24.105.31.36 12 37.244.10.101 13 185.60.114.147 14 185.60.112.158 It seems fine right but this is now my actual in game connection to where ever i am connected to! 1 1 ms 3 ms <1 ms 192.168.0.1 2 9 ms 22 ms 10 ms de-str01a-rt5-ve10.str.unity-media.net [95.208.210.93] 3 8 ms 14 ms 15 ms 84.116.190.2 4 14 ms 15 ms 14 ms xe-1-2-0.mpr1.fra4.de.above.net [80.81.194.26] 5 14 ms 18 ms 18 ms ae8.mpr1.fra3.de.zip.zayo.com [64.125.26.233] 6 92 ms 89 ms 98 ms ae27.cs1.fra6.de.eth.zayo.com [64.125.31.216] 7 92 ms 92 ms 93 ms ae2.cs1.ams17.nl.eth.zayo.com [64.125.29.59] 8 91 ms 89 ms 92 ms ae0.cs1.ams10.nl.eth.zayo.com [64.125.29.80] 9 92 ms 92 ms 119 ms ae6.cs1.lhr11.uk.eth.zayo.com [64.125.29.77] 10 93 ms 106 ms 102 ms ae5.cs1.lga5.us.eth.zayo.com [64.125.29.126] 11 93 ms 108 ms 92 ms ae27.cr1.lga5.us.zip.zayo.com [64.125.30.251] 12 93 ms 90 ms 90 ms ae10.mpr3.lga7.us.zip.zayo.com [64.125.20.77] 13 89 ms 94 ms 95 ms 208.184.238.78.IPYX-106626-002-ZYO.zip.zayo.com [208.184.238.78] 14 94 ms 96 ms 96 ms 37.244.3.33 15 101 ms 96 ms 94 ms 24.105.31.25 16 92 ms 96 ms 95 ms 24.105.31.30 17 93 ms 96 ms 94 ms 37.244.10.103 18 97 ms * 96 ms 37.244.10.103 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Now tracing the route it shows me that i am getting routed to USA, KANADA and than back to EU. My ISP is saying there is nothing wrong with the connection on my side and that can be true since i don't have any issue with any other service as mentioned before, using any other Blizzard game or service except Diablo 3! | ||
 | High Ping while playing Diablo 3(5) | June-1-2016 1:41 AM PDT (8 years ago) |
| Hey Paul, Could you please run a new Pathping and Traceroute today and post the results. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
