Avatar of Serenity #1343
Serenity #1343
Getting DCd as I enter game(1)Category: Technical SupportMay-9-2016 4:27 PM PDT (9 years ago) Go to Blizzard forum post
I seem to be having a slightly different issue connection wise then what I am finding. Battle.net loads fine. I can load WOW. I load Diablo create a season 6 character, go to load the game and after a long load time (i have an older laptop so not new issue) it tells me "The game connection has been lost: Your client has been disconnected from the server."
I have tried from 2 different locations thinking maybe it was the internet just being dumb. Nothing is blocked through my laptop. Tried scanning for repairs, none were needed. There are no background apps running.
Help :( need to do some killing!!
Avatar of Delmoryth
Delmoryth
Getting DCd as I enter game(2)May-11-2016 9:18 AM PDT (9 years ago) Go to Blizzard forum post
Hello Serenity,

Please, make sure you follow all the steps in this article, including advanced:
battle.net/support/article/611

If the issue persists, please provide us with the following information so we can look into it:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report (right after a disconnection or whenever you're experiencing the issue)

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