Avatar of Spiral #2611
Spiral #2611
Game freezing/Crahshing randomly(1)Category: Technical SupportMay-11-2016 12:52 PM PDT (4 years ago) Go to Blizzard forum post
Hello guys I need help since my game keeps freezing up and locking me out from any action in the game and my computer (i cant even open the task manager) i still hear all sounds but the screen turns black and doesn't let me do anything. I am playing seasonal hardcore and have lost characters and a lot of good gear by simply having the game freeze/crash with out any reason it just happens randomly anywhere. ( it doesn't happen a lot but it has happened at terrible moments like standing on rift guardians) it is really destroying my joy of the game by making me feel fear of losing all my stuff because of stupid reasons.

My set up:
Windows 10
Intel Core i3 3220 3.3Gh
Evga gtx 970
8Gb DDR3
600w powersupply

Please help i really enjoy the game but this is ruining it, this is the only game where this happens and i cant seem to find any reasons.
Avatar of Kiemmaki
Kiemmaki
Game freezing/Crahshing randomly(2)May-12-2016 5:57 AM PDT (4 years ago) Go to Blizzard forum post
Hello Spiral,

Could you please post a dxdiag and MSInfo here, so that i can have a look?

Kind regards

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https://www.surveymonkey.com/r/Kiemmaki
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