Avatar of Vinho #1748
Vinho #1748
Black Screen when loading in(1)Category: Technical SupportMay-13-2016 11:16 AM PDT (3 years ago) Go to Blizzard forum post
I have a black screen but can still hear audio / cast my abilities. This primarily happens when I try to teleport to a player or load into a zone through the bounty map in season play.
I have the latest drivers for my GPU installed, and meet all the recommended specs for the game, this is very frustrating.

It only started a week or two after installing the game, and now seems to happen 5-6 times an hour.
Zero windows updates / GPU updates done since installing.

The only thing I can do is ALT+F4 out of the game and load it up again. Restarting my computer doesn't help. This is the only blizzard game I have this issue with.

Someone please help?
Avatar of Kiemmaki
Kiemmaki
Black Screen when loading in(2)May-13-2016 11:18 AM PDT (3 years ago) Go to Blizzard forum post
Hello Vinho,

Could you please provide a dxdiag and MSInfo here? So that i can have a look? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

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https://www.surveymonkey.com/r/Kiemmaki
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