Avatar of Akathriel #2902
Akathriel #2902
Unable to play with SLI enabled(1)Category: Technical SupportMay-10-2016 10:30 PM PDT (8 years ago) Go to Blizzard forum post
Hi there,

As the title reads, I cannot play with SLI enabled. I am unsure if this is a Nvidia driver issue or a Blizzard issue. It works fine when I disable SLI, but I don't want to have to keep doing that just to play.

What happens
The game loads and I can hear the music, but the screen is black. When I tab out and come back in, the screen goes to the login menu with my characters, but it's frozen. The music is still playing and I can move my mouse around I can hear the clicks, but the the game is still frozen. If I clicked on a menu, it will not appear until I tab out and tab back in again. Even though the image has changed it is still frozen, with everything else still working in the background. I have absolutely no idea why this is happening.

I looked up some posts from last year and changed my values in the D3Pefs file like it said, but it didn't fix my issue.

PC Specs
CPU: intel 5960x
GPU: Asus strix GTX980 SLI - Driver Version 365.10
RAM: 16gb Corsair Dominator 2666mhz
PSU Corsair AX1200i
Windows 10 Home edition 64-bit Version 1511
OS build: 10586.318

Thank you for your time and any help will be appreciated.
Avatar of Tiogaradh
Tiogaradh
Unable to play with SLI enabled(2)May-11-2016 1:14 AM PDT (8 years ago) Go to Blizzard forum post
Hey Akathriel,
What did you change in your D3prefs file? Which screen mode are you running the game in? Have you tried resetting the in-game options through the settings menu in the Battle.net app?

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