Avatar of blcmn #2960
blcmn #2960
3007 Error(1)Category: Technical SupportMay-13-2016 8:33 AM PDT (9 years ago) Go to Blizzard forum post
Dear,

Could a Blizz employe follow up on this one.
I'm beeing plagued by 3007 errors on a daily basis, sometimes up to 5 times within 2 minutes.
This is not very ideal when playing HC.

I know this is an error where theres a problem maintaining contact with your servers.
Mind you, I have no problems with other games.

I've recycled PC and router several times.
Made sure the Secondary Logon service is automatic.
No antivirus programs installed, other the microsofts own defender.
Blizz app and D3.exe it permitted through the firewall.

Country, Norway
ISP, Nextgentel

Trace 1

-

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Inteno.lan [10.0.0.1]
2 6 ms 5 ms 6 ms 1.89-10-206.nextgentel.com [89.10.206.1]
3 5 ms 6 ms 5 ms 172.16.132.33
4 7 ms 6 ms 6 ms 172.16.132.18
5 9 ms 7 ms 7 ms 172.16.132.22
6 * 40 ms 32 ms 101.84-48-2.nextgentel.com [84.48.2.101]
7 9 ms 11 ms 8 ms 34.84-48-3.nextgentel.com [84.48.3.34]
8 7 ms 7 ms 8 ms 213.248.104.117
9 14 ms 14 ms 14 ms kbn-bb3-link.telia.net [62.115.135.142]
10 21 ms 21 ms 22 ms hbg-bb1-link.telia.net [80.91.252.110]
11 27 ms 26 ms 27 ms adm-bb3-link.telia.net [213.155.136.160]
12 29 ms 27 ms 27 ms adm-b2-link.telia.net [62.115.141.51]
13 27 ms 27 ms 28 ms 62.115.46.198
14 30 ms 30 ms 29 ms 37.244.10.35
15 27 ms 27 ms 27 ms 37.244.10.103
16 27 ms 27 ms 27 ms 185.60.112.157

Trace complete.

-

Trace 2

-

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Inteno.lan [10.0.0.1]
2 15 ms 9 ms 7 ms 1.89-10-206.nextgentel.com [89.10.206.1]
3 11 ms 6 ms 5 ms 172.16.132.33
4 7 ms 6 ms 6 ms 172.16.132.18
5 8 ms 7 ms 7 ms 172.16.132.22
6 8 ms 7 ms 7 ms 101.84-48-2.nextgentel.com [84.48.2.101]
7 21 ms 12 ms 10 ms 34.84-48-3.nextgentel.com [84.48.3.34]
8 8 ms 7 ms 8 ms oso-b3-link.telia.net [80.239.160.25]
9 14 ms 14 ms 14 ms kbn-bb4-link.telia.net [62.115.139.202]
10 19 ms 19 ms 18 ms hbg-bb4-link.telia.net [213.155.133.26]
11 25 ms 26 ms 26 ms adm-bb4-link.telia.net [62.115.112.22]
12 28 ms 27 ms 26 ms adm-b2-link.telia.net [62.115.141.11]
13 28 ms 26 ms 27 ms 62.115.46.198
14 27 ms 30 ms 28 ms 37.244.10.35
15 29 ms 27 ms 28 ms 185.60.112.158

Trace complete.

-

Pathping 1

-

Tracing route to 185.60.112.158 over a maximum of 30 hops

0 DESKTOP-7KER0BA.lan [10.0.0.233]
1 Inteno.lan [10.0.0.1]
2 1.89-10-206.nextgentel.com [89.10.206.1]
3 172.16.132.33
4 172.16.132.18
5 172.16.132.22
6 101.84-48-2.nextgentel.com [84.48.2.101]
7 34.84-48-3.nextgentel.com [84.48.3.34]
8 oso-b3-link.telia.net [80.239.160.25]
9 kbn-bb4-link.telia.net [62.115.139.202]
10 hbg-bb4-link.telia.net [213.155.133.26]
11 adm-bb4-link.telia.net [62.115.112.22]
12 adm-b2-link.telia.net [62.115.141.11]
13 62.115.46.198
14 37.244.10.35
15 185.60.112.158

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7KER0BA.lan [10.0.0.233]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Inteno.lan [10.0.0.1]
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% 1.89-10-206.nextgentel.com [89.10.206.1]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.33
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.18
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.22
0/ 100 = 0% |
6 7ms 0/ 100 = 0% 0/ 100 = 0% 101.84-48-2.nextgentel.com [84.48.2.101]
0/ 100 = 0% |
7 10ms 0/ 100 = 0% 0/ 100 = 0% 34.84-48-3.nextgentel.com [84.48.3.34]
0/ 100 = 0% |
8 7ms 0/ 100 = 0% 0/ 100 = 0% oso-b3-link.telia.net [80.239.160.25]
0/ 100 = 0% |
9 14ms 0/ 100 = 0% 0/ 100 = 0% kbn-bb4-link.telia.net [62.115.139.202]
0/ 100 = 0% |
10 19ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb4-link.telia.net [213.155.133.26]
0/ 100 = 0% |
11 26ms 0/ 100 = 0% 0/ 100 = 0% adm-bb4-link.telia.net [62.115.112.22]
0/ 100 = 0% |
12 26ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.11]
0/ 100 = 0% |
13 26ms 0/ 100 = 0% 0/ 100 = 0% 62.115.46.198
0/ 100 = 0% |
14 27ms 0/ 100 = 0% 0/ 100 = 0% 37.244.10.35
0/ 100 = 0% |
15 27ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.158

Trace complete.

-

Pathping 2

-

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-7KER0BA.lan [10.0.0.233]
1 Inteno.lan [10.0.0.1]
2 1.89-10-206.nextgentel.com [89.10.206.1]
3 172.16.132.33
4 172.16.132.18
5 172.16.132.22
6 * 101.84-48-2.nextgentel.com [84.48.2.101]
7 34.84-48-3.nextgentel.com [84.48.3.34]
8 213.248.104.117
9 kbn-bb3-link.telia.net [62.115.135.142]
10 hbg-bb1-link.telia.net [80.91.252.110]
11 adm-bb3-link.telia.net [80.91.250.134]
12 adm-b2-link.telia.net [213.155.137.195]
13 62.115.46.198
14 37.244.10.35
15 37.244.10.103
16 185.60.112.157

Computing statistics for 400 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7KER0BA.lan [10.0.0.233]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Inteno.lan [10.0.0.1]
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% 1.89-10-206.nextgentel.com [89.10.206.1]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.33
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.18
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% 172.16.132.22
0/ 100 = 0% |
6 7ms 0/ 100 = 0% 0/ 100 = 0% 101.84-48-2.nextgentel.com [84.48.2.101]
0/ 100 = 0% |
7 10ms 0/ 100 = 0% 0/ 100 = 0% 34.84-48-3.nextgentel.com [84.48.3.34]
0/ 100 = 0% |
8 8ms 0/ 100 = 0% 0/ 100 = 0% 213.248.104.117
0/ 100 = 0% |
9 14ms 0/ 100 = 0% 0/ 100 = 0% kbn-bb3-link.telia.net [62.115.135.142]
0/ 100 = 0% |
10 27ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb1-link.telia.net [80.91.252.110]
0/ 100 = 0% |
11 27ms 0/ 100 = 0% 0/ 100 = 0% adm-bb3-link.telia.net [80.91.250.134]
0/ 100 = 0% |
12 27ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [213.155.137.195]
0/ 100 = 0% |
13 26ms 0/ 100 = 0% 0/ 100 = 0% 62.115.46.198
0/ 100 = 0% |
14 27ms 0/ 100 = 0% 0/ 100 = 0% 37.244.10.35
0/ 100 = 0% |
15 --- 100/ 100 =100% 100/ 100 =100% 37.244.10.103
0/ 100 = 0% |
16 27ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.157

Trace complete.
Avatar of Kiemmaki
Kiemmaki
3007 Error(10)June-11-2016 5:45 AM PDT (8 years ago) Go to Blizzard forum post
Hello blcmn,

Your initial pathping and tracert show timeouts and respones spikes within the network of ISP. Have you addressed it with them and shown them your data? As well, please try the other suggestionshere. Could you also please post a dxdiag and MSInfo here, so that i can have a look at your system?

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
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