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twisteddiana #2265
Disconnects every 30 minutes(1)Category: Technical SupportMay-8-2016 1:17 PM PDT (9 years ago) Go to Blizzard forum post
Me and my boyfriend are getting disconnected (with 3007 error right after) every 30 minutes (literally). We're not getting disconnected at the same time. Happened when we were sharing ISP and when not sharing.

It's not a network problem, our internet is fine.

This started happening with patch 2.4.1. On patch 2.4 everything was smooth.
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Kiemmaki
Disconnects every 30 minutes(2)May-8-2016 1:25 PM PDT (9 years ago) Go to Blizzard forum post
Hello twisteddiana,

Have you tried the steps from this article?

Kind regards

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What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
Avatar of Kiemmaki
Kiemmaki
Disconnects every 30 minutes(4)May-8-2016 1:43 PM PDT (9 years ago) Go to Blizzard forum post
Hello again,

Could you then please post a dxdiag and MSInfo, pathping and a traceroute here? So that i can have a look? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
Avatar of Tiogaradh
Tiogaradh
Disconnects every 30 minutes(12)May-11-2016 1:01 AM PDT (9 years ago) Go to Blizzard forum post
Hey guys,
To look into this we'll need the information that Kiemmaki requested earlier.

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Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh
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