 | Constantly receiving error codes 3005 and 3007(1) | Category: Technical SupportApril-19-2016 11:09 PM PDT (9 years ago)  |
| While I am in-game I keep receiving error codes 3005 and 3007. I have tried disconnecting EVERYTHING from my wifi except the computer I am using and also having the computer hardwired into my router. I also added exceptions in my antivirus and firewall for Diablo 3, Diablo 3 launcher, Battle.net, and Battle.net Launcher. Then I completely disabled my firewall AND antivirus and no matter what I do, it continues. Would someone PLEASE TELL ME WHAT THE HELL IS GOING ON WITH THIS?!?!?!?! I wouldn't mind it so much if it just happened a few times then went back to normal BUT nooooo. Its been doing this CONSTANTLY for the past week!!!! I can hardly get through a rift or bounty without it doing this. I have noticed that a lot of people are having the same issues and I found some fixes and tried them but it hasn't made a difference at all!!! P.S. To Blizzard: You need to add a way to LOGOUT of the damn game without having to completely exit out of it. This is completely idiotic not to have this option!!!! And if there is a way to do so, at least make it easily accessible because I have went through EVERY option and I have not found a way to just simply log out. | ||
 | Constantly receiving error codes 3005 and 3007(2) | April-20-2016 3:01 AM PDT (9 years ago) |
| Hello ASPnetG33k, I see you're using Wifi. I would strongly recommend connecting by cable, even if it's only for doing some testing. Wifi connections can be unstable and suffer from interferences that can cause all kind of connection issues. That's the reason we don't officially support Wifi connnections. If the issue persists with cable, please make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 If after that you're still having connection problems, please provide us with the following information so we can look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) __________________________________________________________ ¿Tienes algún comentario sobre mi atención? ¡Házmelo llegar! | ||
| Constantly receiving error codes 3005 and 3007(5) | April-23-2016 9:22 AM PDT (9 years ago) |
| If you've followed all the steps I've linked before and the issue persists, we would need the following information so we can investigate further: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
