Avatar of Russky #2985
Russky #2985
Unable to launch Battle.net(1)Category: Technical SupportApril-20-2016 5:56 AM PDT (8 years ago) Go to Blizzard forum post
Hello,
Few days ago reinstalde windows (8.1), and how i think i have already instaled all neccesary soft for proper system work, but Battle.net app, work from time to time only, process in task manager appears, but no futher actions (no errors, etc)... Unable even to launch the game through game shortcut. Sometime app launches perfectly after restart.
Killing of precess in task manager (battle.net agent.exe) dont change anything, in a moment of app lauch able to spot (battle.net launcher.exe) which dissapears in second and still no actions.
Any ideas how to solve it ?
Avatar of Delmoryth
Delmoryth
Unable to launch Battle.net(2)April-23-2016 6:14 AM PDT (8 years ago) Go to Blizzard forum post
Hello Russky,

Make sure both your operative system and drivers are fully up to date:
battle.net/support/article/200576

Delete the Battle.net Cache folder:
battle.net/support/article/6141

Delete the Battle.net Tools folder:
battle.net/support/article/6504

Check your energy options and make sure they are set to "High performance".

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