Avatar of Skayaq #2478
Skayaq #2478
Can't enter Desolate Sands(1)Category: Technical SupportApril-18-2016 3:43 AM PDT (9 years ago) Go to Blizzard forum post
Whenever I try to enter the Desolate Sands, the loading screen persist forever. I'm able to fully control my character, and teleporting back to town removes the loading screen.

I'm running Win10, and launching the .exe in Win7 compatibility mode doesn't do anything.
I have tried Scan and Repair with no results.
Avatar of Delmoryth
Delmoryth
Can't enter Desolate Sands(6)April-19-2016 7:49 AM PDT (9 years ago) Go to Blizzard forum post
Hello all,

If you have an ATI/AMD graphic card, please make sure to update your drivers:
battle.net/support/article/200576

Apparently some drivers cause crashes and problems when loading that specific map. From what I've seen in other cases, the latest Crimson Edition drivers solve this issue.

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