Avatar of RowYerboat #1999
RowYerboat #1999
uninstall problem and can't submit support ticket(1)Category: Technical SupportApril-13-2016 9:24 AM PDT (4 years ago) Go to Blizzard forum post
Error code BLZBNTBNU00000006

Needing to free up space on my hard drive, I tried to uninstall both Starcraft 2 and Diablo 3 through WIndows 10. Both gave me the above error message. I followed the suggested steps; after doing so Battle.net could not locate the games. I then deleted their folders manually. I can't find any more files for either of the games on my computer, and Battle.net says they aren't installed, but Windows 10--System--Apps and Features still lists them as being installed, and taking up almost 60GB of space. I also emptied the recycle bin and restarted my PC.

I tried to put the above information in a tech support ticket but after filling out the form, regardless a which channel I try to submit it through, the "submit" button is greyed out and unresponsive.
Avatar of Kiemmaki
uninstall problem and can't submit support ticket(2)April-13-2016 10:32 AM PDT (4 years ago) Go to Blizzard forum post
Hello RowYerboat,

have you tried uninstalling the programs via the Windows control panel->Programs->Programs and Features?

Kind regards

What's your opinion?

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