void #1103 | Stuck at Retrieving Hero List(1) | Category: Technical SupportApril-17-2016 4:21 PM PDT (9 years ago) |
I stuck at retrieving hero list. I tried to restart my MAC but still doesn't work. |
Delmoryth | Stuck at Retrieving Hero List(2) | April-19-2016 8:21 AM PDT (9 years ago) |
Hello void, Please try all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, please provide us with the following information so we can look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |