Avatar of Tamftw #2963
Tamftw #2963
Need help(1)Category: Technical SupportApril-9-2016 9:57 PM PDT (9 years ago) Go to Blizzard forum post
hi,
my battle.net launcher doesn't start anymore, even though i reinstalled it.
please check my id 50548C56-47E8-4D90-B3F2-08FB4E654958
Avatar of Tiogaradh
Tiogaradh
Need help(2)April-10-2016 1:55 AM PDT (9 years ago) Go to Blizzard forum post
Hey Tamftw,
Are you by any chance using AVG internet security?

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Avatar of Delmoryth
Delmoryth
Need help(5)April-11-2016 4:30 AM PDT (9 years ago) Go to Blizzard forum post
Hello Tamftw,

Make sure both your operative system and drivers are fully up to date:
battle.net/support/article/200576

If you're using Windows XP, please check this article and follow the instructions at the end of it:
battle.net/support/article/7408

If you're using a laptop, check the energy options and make sure they're set to High performance.

@Knol

What are you having issues with, exactly? You mention problems downloading a game, which would be a completely different issue from the one that Tamftw is suffering. We would need more information to help you.

If your issue is different from the one stated in the original message, please create a new thread instead of posting here. Makes the task of giving support much easier and less confusing for everyone.

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