Avatar of Stark #21126
Stark #21126
Battle net(1)Category: Technical SupportApril-12-2016 1:18 AM PDT (9 years ago) Go to Blizzard forum post
Cant open battle.net?
account #21126
Avatar of Delmoryth
Delmoryth
Battle net(2)April-12-2016 8:58 AM PDT (9 years ago) Go to Blizzard forum post
Hello Stark,

First of all, make sure both your operative system and drivers are fully up to date:
battle.net/support/article/200576

If you're using Windows XP, take a look at this article and follow the instructions there:
battle.net/support/article/7408

If you're using a laptop, check your energy settings and make sure they're set to High Performance.

I would also recommend checking the settings of your antivirus program and adding an exception for any Battle.net or Blizzard folders. We've seen cases where the antivirus was blocking the Battle.net app. Alternatively you could temporarily uninstall it to check if the issue persists.

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