Avatar of Jeze #2873
Jeze #2873
Code 300016(1)Category: Technical SupportMarch-27-2016 12:22 PM PDT (8 years ago) Go to Blizzard forum post
Cant find Anything via Google on this log in error. Plz help.
Avatar of Thraugkon
Thraugkon
Code 300016(5)March-28-2016 4:16 AM PDT (8 years ago) Go to Blizzard forum post
As there have been no more reports of this I assume this is resolved. If you do get this error please make a new thread and include a pathping and traceroute.

battle.net/support/article/running-a-pathping-test

battle.net/support/article/performing-a-traceroute

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Avatar of Delmoryth
Delmoryth
Code 300016(20)March-30-2016 12:58 AM PDT (8 years ago) Go to Blizzard forum post
If you're having this error on the PTR, please note that we don't offer support for test realms. Betas and PTRs are there to try new versions of the game, and sometimes they can experience bugs and errors. Our developers are always monitoring the performance in these servers, but I'm afraid that's something we cannot provide help with on the technical support forums.

If you're having the issue on the live servers, then please as said before open a new thread with the following information:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report (right after a disconnection or whenever you're experiencing the issue)

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