Log #1414 | Frame Dropping, Audio stopping, Freezing(1) | Category: Technical SupportApril-10-2016 5:31 PM PDT (9 years ago) |
Just bought Diablo 3 and my game seems to be having audio issues and frame rate issues. here's a video displaying my problem https://www.youtube.com/watch?v=QOO5GTeyADs&feature=youtu.be "the game starts around 20 seconds in... As you can see the audio stops and I have crazy frame drops." I really need feedback, I want to play this game. |
Delmoryth | Frame Dropping, Audio stopping, Freezing(2) | April-11-2016 6:17 AM PDT (9 years ago) |
Hello Log, First of all, make sure both your operative system and drivers (specially graphic and audio) are totally up do date: battle.net/support/article/200576 Repair the game: battle.net/support/article/6572 Try a selective startup to see if the issue persists without background programs: battle.net/support/article/200483 If the issue persists, please create a MSInfo file and paste the content on the thread: battle.net/support/article/200581 You can paste the content of the file on a web like Pastebin and provide us with the link. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |