Avatar of Log #1414
Log #1414
Frame Dropping, Audio stopping, Freezing(1)Category: Technical SupportApril-10-2016 5:31 PM PDT (8 years ago) Go to Blizzard forum post
Just bought Diablo 3 and my game seems to be having audio issues and frame rate issues.

here's a video displaying my problem
https://www.youtube.com/watch?v=QOO5GTeyADs&feature=youtu.be

"the game starts around 20 seconds in... As you can see the audio stops and I have crazy frame drops."

I really need feedback, I want to play this game.
Avatar of Delmoryth
Delmoryth
Frame Dropping, Audio stopping, Freezing(2)April-11-2016 6:17 AM PDT (8 years ago) Go to Blizzard forum post
Hello Log,

First of all, make sure both your operative system and drivers (specially graphic and audio) are totally up do date:
battle.net/support/article/200576

Repair the game:
battle.net/support/article/6572

Try a selective startup to see if the issue persists without background programs:
battle.net/support/article/200483

If the issue persists, please create a MSInfo file and paste the content on the thread:
battle.net/support/article/200581

You can paste the content of the file on a web like Pastebin and provide us with the link.

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