 | keep getting BLZBNTBGS80000021 error - EU servers(1) | Category: Technical SupportFebruary-28-2016 1:12 AM PST (8 years ago)  |
| HI, It is for several days now that i cannot connect tot he battle.net through the desktop application. i have opened all the ports in the Firewall, if I launch Diablo3 while the desktop application is offline - i can login in the in-game login menu but don't have access to my characters. on top of it - when i succeed to login i can't open a game and then being disconnected form battle.net. I Have internet connection (skype is working also web browsing, video streaming etc..) couldn't open a chat with the support nor submitting a ticket... pathping: Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 New-PC [192.168.1.12] 1 192.168.1.1 2 10.12.64.1 3 pt-hot-S.con.hotnet.net.il [213.57.0.230] 4 ae1.201.pt.mx-hot-S.con.hotnet.net.il [213.57.0.229] 5 ae0.hfa.mx-mx.con.hotnet.net.il [213.57.3.246] 6 * * * Computing statistics for 125 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 New-PC [192.168.1.12] 0/ 100 = 0% | 1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1 0/ 100 = 0% | 2 --- 100/ 100 =100% 100/ 100 =100% 10.12.64.1 0/ 100 = 0% | 3 11ms 0/ 100 = 0% 0/ 100 = 0% pt-hot-S.con.hotnet.net.il [213.57.0.230] 0/ 100 = 0% | 4 12ms 0/ 100 = 0% 0/ 100 = 0% ae1.201.pt.mx-hot-S.con.hotnet.net.il [213.57.0.229] 0/ 100 = 0% | 5 16ms 0/ 100 = 0% 0/ 100 = 0% ae0.hfa.mx-mx.con.hotnet.net.il [213.57.3.246] Trace complete. Help someone ? Thanks in advance | ||
 | keep getting BLZBNTBGS80000021 error - EU servers(3) | February-29-2016 7:33 AM PST (8 years ago) |
| Hey Orion! Sorry for the later reply here. From the fact that you are unable to log into the App it sounds like something is blocking this. As a first step can you flush the DNS as this could be linked to the issue. After that please try connecting via the App again. If that then fails please try closing all of the background programs. | ||
