Windy1337 #2234 | Instalation won't start(1) | Category: Technical SupportFebruary-12-2016 11:43 AM PST (9 years ago) |
So I just bought Diablo 3 and when I click install in battle.net It's stuck on the screen that has a greyed out "Start Install" button. Doesn't seem to let me actualy start the instalation(I waited for about 15 minutes at that screen) |
Lurdlespor | Instalation won't start(3) | February-13-2016 1:13 AM PST (9 years ago) |
Hello, In order to help it'd be brilliant if we could know what steps you've already tried. Thanks in advance. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |
Lurdlespor | Instalation won't start(5) | February-13-2016 1:26 AM PST (9 years ago) |
Can you try the following: Go to the Start Menu and search for 'command prompt' Right click on the command prompt program and choose 'run as admin' Then type the following in the command prompt window: netsh winsock reset Press Enter, then power off your router for a few minutes and restart your computer. Please then try the installation after this. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |
Lurdlespor | Instalation won't start(7) | February-13-2016 1:38 AM PST (9 years ago) |
If you do that, you can always copy the game folder over and run it from there, that *should* work at least for installation. Could you check your proxy settings, and see if that makes any difference? battle.net/support/article/disabling-proxy-settings ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |
Lurdlespor | Instalation won't start(9) | February-13-2016 2:34 AM PST (9 years ago) |
Well, I'm glad it's started the installation anyway. Let me know if anything further happens. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |