Avatar of Windy1337 #2234
Windy1337 #2234
Instalation won't start(1)Category: Technical SupportFebruary-12-2016 11:43 AM PST (9 years ago) Go to Blizzard forum post
So I just bought Diablo 3 and when I click install in battle.net It's stuck on the screen that has a greyed out "Start Install" button. Doesn't seem to let me actualy start the instalation(I waited for about 15 minutes at that screen)
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Lurdlespor
Instalation won't start(3)February-13-2016 1:13 AM PST (9 years ago) Go to Blizzard forum post
Hello,

In order to help it'd be brilliant if we could know what steps you've already tried.

Thanks in advance.
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Lurdlespor
Instalation won't start(5)February-13-2016 1:26 AM PST (9 years ago) Go to Blizzard forum post
Can you try the following:

Go to the Start Menu and search for 'command prompt'
Right click on the command prompt program and choose 'run as admin'

Then type the following in the command prompt window:
netsh winsock reset

Press Enter, then power off your router for a few minutes and restart your computer.

Please then try the installation after this.
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Lurdlespor
Instalation won't start(7)February-13-2016 1:38 AM PST (9 years ago) Go to Blizzard forum post
If you do that, you can always copy the game folder over and run it from there, that *should* work at least for installation.

Could you check your proxy settings, and see if that makes any difference?
battle.net/support/article/disabling-proxy-settings
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Lurdlespor
Instalation won't start(9)February-13-2016 2:34 AM PST (9 years ago) Go to Blizzard forum post
Well, I'm glad it's started the installation anyway.

Let me know if anything further happens.
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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