Avatar of Izrod #1524
Izrod #1524
Black screen on startup(1)Category: Technical SupportFebruary-14-2016 12:16 PM PST (8 years ago) Go to Blizzard forum post
Hey so I just started using a new graphics card the radeon r7 250 well not new but new for me it was on sale and figured I could use a dedicated card by now. anyway i started d3 just to find that the second it gets past the loading logo it goes black with the sound still playing my cursor shows up and blinks and it makes a sound when it highlights the buttons in the game menu but nothing else shows up. i updated all my drivers and restarted i've tried going into the d3prefs.txt and changing the display to window mode i've tried changing the resolution to a lower resolution. ive tried running in compatibility modes and no compatibility modes the programs are all running as admin. heres my system specs and any help would be great.

AMD A10-6800k apu with radeon 8670d graphics
biostar hifi a85s3 mother board
msi radeon r7 250 2gb ddr3 graphics card
gskill 2x4 ddr3 2133 ram
500w psu i dont remember what kind
running windows 10 professional 64bit
Avatar of Tiogaradh
Tiogaradh
Black screen on startup(2)February-15-2016 12:59 AM PST (8 years ago) Go to Blizzard forum post
Hey Izrod,
Try the latest beta drivers for AMD, since they seem to solve this issue. You can find them here

I would recommend uninstalling your current drivers first to make sure it's a clean installation.

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