 | error and blue screen(1) | Category: Technical SupportFebruary-17-2016 8:35 AM PST (9 years ago)  |
| 2016.02.17 20:24:59.794705800 Saved dump file to 'E:\Games\Diablo III\App-0.dmp' ---------------------------------------------- <ERROR-0> ***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005) </ERROR-0> <STACK-0> ------------ Stack Crawl: ------------ 778584A8 ntdll.dll RtlAllocateHeap+264 778583D2 ntdll.dll RtlAllocateHeap+50 77753B72 KERNELBASE.dll LocalAlloc+130 6ED7A30C d3d9.dll Direct3DCreate9Ex+79436 6ED7A288 d3d9.dll Direct3DCreate9Ex+79304 6ED7CB32 d3d9.dll Direct3DCreate9Ex+89714 6ED797C0 d3d9.dll Direct3DCreate9Ex+76544 6ED6E9BA d3d9.dll Direct3DCreate9Ex+31994 DBG-ADDR<00BBBD67>("Diablo III.exe") DBG-ADDR<0092840F>("Diablo III.exe") DBG-ADDR<00929B0C>("Diablo III.exe") DBG-ADDR<00943B35>("Diablo III.exe") DBG-ADDR<00942570>("Diablo III.exe") DBG-ADDR<0108BD23>("Diablo III.exe") DBG-ADDR<0108B424>("Diablo III.exe") DBG-ADDR<01082B99>("Diablo III.exe") DBG-ADDR<01082893>("Diablo III.exe") DBG-ADDR<010880D1>("Diablo III.exe") DBG-ADDR<00A37A0B>("Diablo III.exe") DBG-ADDR<00A36FDF>("Diablo III.exe") DBG-ADDR<0094EE31>("Diablo III.exe") DBG-ADDR<0094A1A4>("Diablo III.exe") DBG-ADDR<01076BF4>("Diablo III.exe") DBG-ADDR<008231C3>("Diablo III.exe") DBG-ADDR<01397A20>("Diablo III.exe") 765E3924 KERNEL32.DLL BaseThreadInitThunk+36 77882D30 ntdll.dll RtlGetLengthWithoutLastFullDosOrNtPathElement+528 77882CFB ntdll.dll RtlGetLengthWithoutLastFullDosOrNtPathElement+475 28 frames dumped | ||
 | error and blue screen(2) | February-18-2016 8:31 AM PST (9 years ago) |
| Hey there SHURIKenmon. Does this happen to you regularly? If so, when did it begin happening and is there any discernible pattern to the behaviour? ------------------------------------------------------------- Please click here to give me your feedback on this post! | ||
 | error and blue screen(4) | February-20-2016 3:07 AM PST (9 years ago) |
| Hello, Make sure your operative system is fully up to date (while you're at it, update your drivers as well): battle.net/support/article/200576 Follow the rest of the steps in this article, including advanced: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 You can either paste the content of the file on a web like Pastebin and provide us with the link, or paste it on your response using the code tag (pre button). ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
