Onhez #2798 | Cant Download / Update Game(1) | Category: Technical SupportFebruary-14-2016 8:04 AM PST (9 years ago) |
Hello, As the title says I can't download or update the game for some reason. The error message when i try to download game from scratch: Whoops! Looks like something broke. Give it another shot. I tryed everything on the error code page but it still didint work. I have game files that are not up to date on my laptop. I sent them to my main pc and tryed to update on it but I had same error message. Any advices? Thanks in advance, Onhez |
Tiogaradh | Cant Download / Update Game(6) | February-16-2016 12:32 AM PST (9 years ago) |
Hey Onhez, Can you try creating a new administrator account on your compute and attempting to install on there, are you able to perform the update on your laptop? _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh |
Delmoryth | Cant Download / Update Game(15) | February-19-2016 3:48 AM PST (9 years ago) |
Hey all, Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 After doing this, repair the game: battle.net/support/article/6572 Have you tried completely uninstalling your security software? Sometimes it can interfere, and deactivating it it's not always enough. After testing or installing you should install it again, of course, but it's worth a try. You could also try a Selective Startup to make sure there's no other program interfering: battle.net/support/article/200483 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |