Avatar of Davo #2305
Davo #2305
Graphics Error (game won't run)(1)Category: Technical SupportFebruary-12-2016 2:21 PM PST (9 years ago) Go to Blizzard forum post
Okay so I purchased the game today and every time I try to run it, the game keeps coming up with "Graphics Error" Click to retry creating D3D device.

I'm really annoyed about this because I know that the problem is not (or at least shouldn't be) my laptop as it can easily run games such as Final Fantasy 13 and Dragon Age Inquisition, both of which I believe have far more demanding graphics requirements, so I was wondering if there is any fixes for this and if not, will I be able to get a refund?
Avatar of Lurdlespor
Lurdlespor
Graphics Error (game won't run)(2)February-13-2016 1:14 AM PST (9 years ago) Go to Blizzard forum post
Hello,

Can I please request a DxDiag report?
battle.net/support/article/request-for-system-files-dxdiag-msinfo-and-error-reports

That'll give us some more information we can use to look into this, thanks.
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