 | high latency. game unplaybele(1) | Category: Technical SupportFebruary-12-2016 11:08 AM PST (8 years ago)  |
| hi from israel. been playing on Europe region and for the pass days get this high latency over 4k, Especially during the evening and some time when i manage to log in i get mesc 0 and cant play at all any one else have this problem? hers the log from the looking glass TRACEROUTE: traceroute to 87.68.50.102 (87.68.50.102), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.341 ms 0.376 ms 0.450 ms 2 * * * 3 adm-b5-link.telia.net (62.115.46.185) 0.560 ms 0.570 ms 0.570 ms 4 GE6-3.BR1.AMS3.alter.net (146.188.112.65) 0.524 ms 0.535 ms 0.535 ms 5 * * * 6 195.125.180.156 (195.125.180.156) 26.832 ms 25.894 ms 25.873 ms 7 EDGE-FRA-01-ae0-0.ip4.012.net.il (80.179.166.81) 14.585 ms 14.529 ms 14.563 ms 8 80.179.166.133.static.012.net.il (80.179.166.133) 75.785 ms 75.817 ms 75.812 ms 9 ACCESS-MR-01-gig3-21.ip4.012.net.il (212.199.5.114) 64.310 ms 64.244 ms 64.245 ms 10 212.199.100.205 (212.199.100.205) 63.623 ms 63.615 ms 63.638 ms 11 REDBACK-MRK-2.bb.012.net.il (212.199.17.5) 69.467 ms 69.236 ms 69.339 ms 12 * * * 13 * * * 14 * * * 15 * * * 12/02/2016 19:04:59 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.3 7.8 0.3 74.5 23.4 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. adm-b5-link.telia.net 0.0% 10 0.6 0.6 0.5 0.6 0.0 4. GE6-3.BR1.AMS3.alter.net 0.0% 10 0.6 8.9 0.5 59.3 18.7 5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12/02/2016 19:04:59 UTC -------------------- | ||
 | high latency. game unplaybele(3) | February-13-2016 1:12 AM PST (8 years ago) |
| Hello, Thanks for the information so far, it looks like there may be a communication issue around here: 7 EDGE-FRA-01-ae0-0.ip4.012.net.il (80.179.166.81) 14.585 ms 14.529 ms 14.563 ms 8 80.179.166.133.static.012.net.il (80.179.166.133) 75.785 ms 75.817 ms 75.812 ms However for more information, can I please request the following: ISP : Town and Country : Network Adapter Make and Model : Modem/Router Make and Model : A traceroute : battle.net/support/article/running-and-analysing-a-traceroute And a pathping : battle.net/support/article/running-and-analysing-a-pathping Thanks in advance. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
| high latency. game unplaybele(6) | February-14-2016 1:16 AM PST (8 years ago) |
| It seems there's an issue with packet loss around this point: 5. if-2-2.tcore1.AV2-Amsterdam.as6453.net 10.0% 10 11.1 11.1 11.1 11.2 0.0 The only thing I can really recommend regarding this, is that you show this MTR report to your network provider if possible, as they should hopefully be able to advise you further regarding this particular issue. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
