Avatar of senari #1416
senari #1416
high latency. game unplaybele(1)Category: Technical SupportFebruary-12-2016 11:08 AM PST (9 years ago) Go to Blizzard forum post
hi from israel. been playing on Europe region and for the pass days get this high latency over 4k, Especially during the evening
and some time when i manage to log in i get mesc 0 and cant play at all
any one else have this problem?
hers the log from the looking glass
TRACEROUTE:
traceroute to 87.68.50.102 (87.68.50.102), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.341 ms 0.376 ms 0.450 ms
2 * * *
3 adm-b5-link.telia.net (62.115.46.185) 0.560 ms 0.570 ms 0.570 ms
4 GE6-3.BR1.AMS3.alter.net (146.188.112.65) 0.524 ms 0.535 ms 0.535 ms
5 * * *
6 195.125.180.156 (195.125.180.156) 26.832 ms 25.894 ms 25.873 ms
7 EDGE-FRA-01-ae0-0.ip4.012.net.il (80.179.166.81) 14.585 ms 14.529 ms 14.563 ms
8 80.179.166.133.static.012.net.il (80.179.166.133) 75.785 ms 75.817 ms 75.812 ms
9 ACCESS-MR-01-gig3-21.ip4.012.net.il (212.199.5.114) 64.310 ms 64.244 ms 64.245 ms
10 212.199.100.205 (212.199.100.205) 63.623 ms 63.615 ms 63.638 ms
11 REDBACK-MRK-2.bb.012.net.il (212.199.17.5) 69.467 ms 69.236 ms 69.339 ms
12 * * *
13 * * *
14 * * *
15 * * *

12/02/2016 19:04:59 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 7.8 0.3 74.5 23.4
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. adm-b5-link.telia.net 0.0% 10 0.6 0.6 0.5 0.6 0.0
4. GE6-3.BR1.AMS3.alter.net 0.0% 10 0.6 8.9 0.5 59.3 18.7
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/02/2016 19:04:59 UTC
--------------------
Avatar of Lurdlespor
Lurdlespor
high latency. game unplaybele(3)February-13-2016 1:12 AM PST (9 years ago) Go to Blizzard forum post
Hello,

Thanks for the information so far, it looks like there may be a communication issue around here:

Posted by: senari

7 EDGE-FRA-01-ae0-0.ip4.012.net.il (80.179.166.81) 14.585 ms 14.529 ms 14.563 ms
8 80.179.166.133.static.012.net.il (80.179.166.133) 75.785 ms 75.817 ms 75.812 ms


However for more information, can I please request the following:
ISP :
Town and Country :
Network Adapter Make and Model :
Modem/Router Make and Model :
A traceroute :
battle.net/support/article/running-and-analysing-a-traceroute
And a pathping :
battle.net/support/article/running-and-analysing-a-pathping

Thanks in advance.
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Avatar of Lurdlespor
Lurdlespor
high latency. game unplaybele(6)February-14-2016 1:16 AM PST (9 years ago) Go to Blizzard forum post
It seems there's an issue with packet loss around this point:

Posted by: Angelos

5. if-2-2.tcore1.AV2-Amsterdam.as6453.net 10.0% 10 11.1 11.1 11.1 11.2 0.0


The only thing I can really recommend regarding this, is that you show this MTR report to your network provider if possible, as they should hopefully be able to advise you further regarding this particular issue.
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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