 | dc after 1-5 min(1) | Category: Technical SupportFebruary-7-2016 12:09 AM PST (9 years ago)  |
| Sp†rar v„g till 213-155-155-233.customer.teliacarrier.com [213.155.155.233] â€ver hâ€gst 30 hopp: 1 16 ms 2 ms 2 ms dsldevice.lan [192.168.1.1] 2 3 ms 3 ms 4 ms gw-n1-g-bn-a11.ias.bredband.telia.com [2.248.176.193] 3 9 ms 8 ms 8 ms kbn-b3-link.telia.net [62.115.139.76] 4 9 ms 9 ms 9 ms kbn-bb4-link.telia.net [62.115.142.208] 5 22 ms 13 ms 13 ms hbg-bb4-link.telia.net [213.155.133.26] 6 20 ms 27 ms 20 ms adm-bb4-link.telia.net [80.91.248.242] 7 28 ms 28 ms 22 ms adm-b2-link.telia.net [62.115.141.37] 8 * * * Beg„ran gjorde timeout. 9 * * * Beg„ran gjorde timeout. 10 * * * Beg„ran gjorde timeout. 11 * * * Beg„ran gjorde timeout. 12 * * * Beg„ran gjorde timeout. 13 * * * Beg„ran gjorde timeout. 14 * * * Beg„ran gjorde timeout. 15 * * * Beg„ran gjorde timeout. 16 * * * Beg„ran gjorde timeout. 17 * * * Beg„ran gjorde timeout. 18 * Sp†rar v„g till 213-155-155-233.customer.teliacarrier.com [213.155.155.233] â€ver hâ€gst 30 hopp: 0 Jonas-Dator.lan [192.168.1.64] 1 dsldevice.lan [192.168.1.1] 2 gw-n1-g-bn-a11.ias.bredband.telia.com [2.248.176.193] 3 kbn-b3-link.telia.net [62.115.139.76] 4 kbn-bb4-link.telia.net [62.115.142.208] 5 hbg-bb4-link.telia.net [213.155.133.26] 6 adm-bb4-link.telia.net [80.91.248.242] 7 adm-b2-link.telia.net [62.115.141.37] 8 * * * Statistik fâ€r 175 sekunder ber„knas... TRACEROUTE: traceroute to 81.227.133.169 (81.227.133.169), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.371 ms 0.390 ms 0.467 ms 2 * * * 3 62.115.46.197 (62.115.46.197) 0.827 ms 0.893 ms 0.960 ms 4 adm-bb4-link.telia.net (62.115.141.36) 0.425 ms 0.487 ms 0.511 ms 5 hbg-bb4-link.telia.net (80.91.246.209) 7.882 ms 7.900 ms 7.903 ms 6 kbn-bb4-link.telia.net (213.155.130.103) 11.651 ms 11.671 ms 11.672 ms 7 kbn-b3-link.telia.net (62.115.114.69) 12.890 ms 12.887 ms 12.899 ms 8 m-b-peer4-link.telia.net (62.115.139.75) 13.897 ms 13.929 ms 13.923 ms 9 m-b-c3-link.se.telia.net (81.228.93.240) 13.650 ms 13.706 ms 13.758 ms 10 g-br-c5-link.se.telia.net (81.228.87.54) 21.186 ms 21.420 ms 20.500 ms 11 g-ra-td2-link.se.telia.net (81.228.93.53) 18.349 ms 18.278 ms 18.409 ms 12 g-bn-a11-link.se.telia.net (81.228.82.133) 17.900 ms 17.819 ms 17.810 ms 13 * * * 14 * * * 15 * * * 07/02/2016 08:04:38 UTC -------------------- PING: PING 81.227.133.169 (81.227.133.169) 56(84) bytes of data. --- 81.227.133.169 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 5001ms 07/02/2016 08:04:38 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.5 0.2 1.3 0.3 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 62.115.46.197 0.0% 10 0.8 0.9 0.7 2.2 0.5 4. adm-bb4-link.telia.net 0.0% 10 0.4 0.4 0.4 0.5 0.0 5. hbg-bb4-link.telia.net 0.0% 10 7.4 7.5 7.4 8.0 0.2 6. kbn-bb4-link.telia.net 0.0% 10 11.7 11.7 11.6 11.7 0.0 7. kbn-b3-link.telia.net 0.0% 10 12.9 12.8 12.8 12.9 0.0 8. m-b-peer4-link.telia.net 0.0% 10 13.8 13.8 13.8 13.9 0.0 9. m-b-c3-link.se.telia.net 0.0% 10 13.7 13.7 13.6 14.2 0.2 07/02/2016 08:04:38 UTC -------------------- | ||
 | dc after 1-5 min(3) | February-7-2016 12:22 AM PST (9 years ago) |
| Hey, Please work through all the steps here including those in the advanced section. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
 | dc after 1-5 min(5) | February-7-2016 3:36 AM PST (9 years ago) |
| Have you followed all the steps, including the advanced? If that's the case, please try disabling your proxy settings: battle.net/support/article/7300083 - Reset all your network devices (switch them off for couple of minutes and then switch them back on) - Refresh your DNS by pushing Windows key + R at the same time and writing ipconfig /flushdns on the Run window. - Make sure you update your network card drivers: battle.net/support/article/200576 If you run a new traceroute, do you still see values like this in the first hop? 1 16 ms 2 ms 2 ms dsldevice.lan [192.168.1.1] Usually this hop stays at <1ms or 1ms, so 16 is very high. If you continue to see values like this, I would advice you to contact your internet provider so they can help you figure out why the latency is so high there. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| dc after 1-5 min(7) | February-10-2016 2:38 AM PST (9 years ago) |
| Let us know if it gets better. :) If the issue persists, you can provide a new set of files (and some extra information) so we can review them: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
