 | Game keeps closing during gameplay(1) | Category: Technical SupportMay-25-2015 10:40 AM PDT (9 years ago)  |
| While playing my monitor will black out and then the game will close. Followed by this error message: 46F737E0-B5C6-4461-9281-C454B6C4E362 Please and thanks 
bump
Kaiser,
Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback?
#3
18 minutes ago
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| Game keeps closing during gameplay(3) | May-26-2015 5:43 PM PDT (9 years ago) |
| Kaiser, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game keeps closing during gameplay(5) | May-27-2015 1:51 PM PDT (9 years ago) |
| Kaiser, Let's try a different video driver to see if that helps. Here's a link for the driver download: Nvidia Driver When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install. I noticed that your sound driver is from 2010. Let's get that up to date as well. Here's a link where that can be downloaded: Realtek Sound Driver ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game keeps closing during gameplay(7) | May-29-2015 1:31 PM PDT (9 years ago) |
| Kaiser, You're welcome, please feel free to post again if you have any other questions or problems. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
