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Catfishjon #1794
html code in breaking news(1)Category: Technical SupportMay-29-2015 11:35 PM PDT (9 years ago) Go to Blizzard forum post
I only get HTML cd...on the main

how can I fix this?.. want a normal stream.. anyone have a solution?
thsn
Avatar of Dankorii
Dankorii
html code in breaking news(4)June-9-2015 2:04 PM PDT (9 years ago) Go to Blizzard forum post
Catfishjon,

Make sure that you are running on the most recent version of Flash.

Here's a link where that can be downloaded: Flash Player Update

***Uncheck the McAfee Security Scan option***


If flash is up to date and the issue persists, let's log out of the Battle.net Desktop App and try deleting the Battle.net Cache file to see if that helps.

Check out this support article for steps on how to do that:

Deleting the Battle.net Cache Folder (PC)

Once that is done, test out the game and let me know what happens.

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Got some feedback?
Avatar of Dankorii
Dankorii
html code in breaking news(6)June-9-2015 5:15 PM PDT (9 years ago) Go to Blizzard forum post
YDFWM,

Chrome and Internet Explorer both have Flash Built in to the browser, try downloading the Firefox version since that its own individual install.

Here's how:

1. Click on this link.
2. Select the Operating System from the "Step 1" drop down menu.
3. Select FP 18 for Firefox from the "Step 2" drop down menu.
4. Click on the "download now" button and follow the onscreen steps.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
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