Avatar of Sandro #2958
Sandro #2958
Follower item lost(1)Category: Technical SupportJanuary-10-2016 8:46 AM PST (9 years ago) Go to Blizzard forum post
Just logged onto my Wizard (Sandro), and found that the focus I got for my enchantress earliere today, was lost and replaced with the focus she used before.

Had just gotten my hands onto a legendary focus, can't recall the name, but it unlocked all the enchantress' skills.

Didn't seem to have any connection problems today, so can't really see why I should have lost any item which was equipped.
Avatar of Delmoryth
Delmoryth
Follower item lost(2)January-11-2016 3:30 AM PST (9 years ago) Go to Blizzard forum post
Hello Sandro,

Unfortunately we can't check what happened with specific items, nor we can restore them. I'm sorry.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Delmoryth
Delmoryth
Follower item lost(4)January-11-2016 9:10 AM PST (9 years ago) Go to Blizzard forum post
As far as I know, we are not aware of any bug like this; it's the first case I personally hear of.

Could you please report this on the Bug Report Forum so they can look into it?
http://us.battle.net/d3/en/forum/5386229/

This way the issue will be investigated directly by the development team, since they do check that forum personally. On top of that, it's easier for them to check the impact an issue has on the community if they have all the reports on the same place, making it easier to prioritise them accordingly.

Due to the amount of reports they receive, they usually don't answer every thread there, but don't worry; they'll check the issue anyway.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Feedback for Diablo Somepage