Avatar of Tsantilas #2894
Tsantilas #2894
Graphics issue...?(1)Category: Technical SupportJanuary-7-2016 11:48 AM PST (9 years ago) Go to Blizzard forum post
So, the game is completely unplayable on my new PC build. I can't even get to the main menu.

When in fullscreen mode, the screen is constantly flashing black and white with just the cursor visible and music playing.

When I force windowed mode through the d3prefs file, I just get a flat grey screen with the cursor and music again.

Windows 10 x64
i5 6600k
AMD r9 390 8gb
8gb ddr4 ram

Latest drivers etc.
Avatar of Raxigose
Raxigose
Graphics issue...?(4)January-8-2016 2:22 AM PST (9 years ago) Go to Blizzard forum post
Are you having any similar issues with other games? Did you build the PC yourself or was it pre-built? If the former, please double-check you've seated the graphics card correctly.

Can you also make sure you've connected your monitor to the right plug in the back of the PC?

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Avatar of Raxigose
Raxigose
Graphics issue...?(6)January-8-2016 4:28 AM PST (9 years ago) Go to Blizzard forum post
Posted by: Tsantilas

Monitor Name: Generic PnP Monitor

Can you try and get your monitor's brand and type recognised in Windows 10? This might help with the display issues here.

Is there any chance you used some old AMD driver DLL's to fix an older AMD driver issue with Act II/Desolate Sands, that are still in your Diablo 3 folder? Please remove those - the latest AMD drivers should have fixed this issue now.

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