 | Disconnect after hitting the first pack anywhere.(1) | Category: Technical SupportJanuary-14-2016 5:56 PM PST (8 years ago)  |
| So I'm now getting disconnected after killing the first few packs in the game anywhere, weather its a Grift or just a bounty, game was working fine this morning and yesterday, now this evening its happening on every pack. Latency is fine at 90-100ms. What happens is I start WWing on my barb go through the first pack maybe 10-20 mobs, rubberbanding starts to set in then everything stops in place and I get DC'd a few seconds later, almost like a desync somewhere, Hitting the first pack is perfect tho damage and HP goes as it should. The game was working fine before this evening, I feel like its something blizzard did on their end and not so much my side. Anyone else ? -Tried rebooting router, no effect -Tried rebooting computer, no effect -Tried repairtool, no effect -Tried changing game mode + difficulty, no effect -Tried fighting mobs in different areas, no effect -Tried turning wings/pet on and off, no effect To clarify the Disconnect is back to the main menu, before you enter an instance of the game. OS:win10 64bit Mobo: Asus X99a CPU: 5930k @4.6ghz RAM: HyperX predator 2400mhz GFX: F9 Fury X | ||
 | Disconnect after hitting the first pack anywhere.(2) | January-15-2016 4:21 AM PST (8 years ago) |
| Thanks for the details so far! Could you run a traceroute and pathping as per this request and include them in your post, Blue? Preferably while or right after you experience this in-game. Thanks! ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose | ||
| Disconnect after hitting the first pack anywhere.(11) | January-15-2016 8:20 AM PST (8 years ago) |
| Thanks guys. It does seem like you share similar issues and routing so it's likely the issue is originating there. I'm currently tracking similar issues for Heroes of the Storm as reported here. If anyone is experiencing similar issues and is also with the TEData ISP, I would really appreciate the following information from you: - Nature of issue (disconnects, unable to connect, high latency) - Date and time of when you experienced this - ISP - Connection type - City and Country - A trace route created while experiencing latency or immediately after disconnection - An MTR test through Looking Glass created while experiencing latency or immediately after disconnection Thanks! ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose | ||
 | Disconnect after hitting the first pack anywhere.(13) | January-16-2016 9:08 AM PST (8 years ago) |
| If you're experiencing the same issue with the same ISP, please provide the information Raxigose asked for in his response so we can look into it. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Disconnect after hitting the first pack anywhere.(19) | January-18-2016 7:47 AM PST (8 years ago) |
| We are looking into this with the information provided, as this is also affecting players in Heroes of the Storm. As soon as I have an update I will let everyone know, both here and on the Heroes of the Storm forums. Thanks so far everyone :) ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose | ||
