Avatar of Lee #2914
Lee #2914
Mega lag Spikes(1)Category: Technical SupportJanuary-13-2016 10:39 PM PST (9 years ago) Go to Blizzard forum post
Mega lag Spikes so many times after 2,4
Avatar of Raxigose
Raxigose
Mega lag Spikes(3)January-14-2016 6:49 AM PST (9 years ago) Go to Blizzard forum post
If this is still happening, please report back with more details such as described here in "How to Write an Effective Post". We can look into this further with you after.

Thanks!

-------------------------------------------------------------
We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose
Avatar of Raxigose
Raxigose
Mega lag Spikes(5)January-15-2016 3:30 AM PST (9 years ago) Go to Blizzard forum post
Both if possible - that would show if there's any differences between them too.

Thanks :)

-------------------------------------------------------------
We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose
Avatar of Delmoryth
Delmoryth
Mega lag Spikes(10)January-19-2016 2:31 AM PST (9 years ago) Go to Blizzard forum post
Hello Awesomegås,

The pathping doesn't seem to show any information about packets, have you followed the instructions here to create it, and posted the full content of the file?

If you could run another one and post the results, it would be appreciated.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Delmoryth
Delmoryth
Mega lag Spikes(13)January-19-2016 6:52 AM PST (9 years ago) Go to Blizzard forum post
5 --- 100/ 100 =100 % 100/ 100 =100 % ti3002c400-ae13-0.ti.telenor.net [146.172.102.185]

8 40 ms 2/ 100 = 2 % 2/ 100 = 2 % Telia-level3-100G.Stockholm.Level3.net [4.68.110.226]

The pathping shows packet loss on some of the hops, that could be what's causing the latency. I would recommend contacting your internet provider, and providing them with the pathping so they can check what's happening on those nodes.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Delmoryth
Delmoryth
Mega lag Spikes(17)February-2-2016 7:01 AM PST (9 years ago) Go to Blizzard forum post
Hello lorvar,

Please, make sure you follow all the steps in this article, including advanced:
battle.net/support/article/611

If the issue persists, please provide us with the following information:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report
(right after a disconnection or whenever you're experiencing the issue)

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Delmoryth
Delmoryth
Mega lag Spikes(21)February-6-2016 4:16 AM PST (9 years ago) Go to Blizzard forum post
Hello Iorvar,
Could you please post the rest of the information I've asked for above?

Also, where are you getting this lag spikes/disconnections? Do they happen in every map/part of the game or just in specific situations?

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Delmoryth
Delmoryth
Mega lag Spikes(24)February-7-2016 10:02 AM PST (9 years ago) Go to Blizzard forum post
Hello Daedalus,

I can't see anything odd on the tracer (apart from couple of hops with uneven ms), but the pathping didn't finish. Would you mind running it again and letting it work until it's finished? Sometimes it can take several minutes.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Feedback for Diablo Somepage