 | Higher latency than usual.(1) | Category: Technical SupportFebruary-1-2016 1:51 PM PST (9 years ago)  |
| Hi! First time making a thread so be nice haha! Anyway! Last time I played maybe 2-3 months ago or so I usually have 32-36msec but now it sometimes peaks and get laggy and when it's good i'm at about 62-68 at best. I have a really stable (the most stable internet I ever had so far) and first time in 5 months it crashed and got fixed in 2 hours and I have had contact to see if it is from their end but it wasn't. So I'm making a thread here and maybe get some kind of fix to this problem (i've checked the forum already.) + it is the only game with latency issues. Oh and please do not ask for Traceroute and pathping thing because nobody sofar has seen any issues on those things. I live in Sweden and my ISP is Riksnet. If that helps. Thanks. | ||
 | Higher latency than usual.(2) | February-2-2016 12:20 AM PST (9 years ago) |
| Hey Glazion, First thing to do is work through all the steps in our Troubleshooting Connection and Latency Issues article, both the basic and advanced, then if the issue persists we will need a Pathping, traceroute, and Looking Glass report to try and see where the issue may be, just because it hasn't show issue for other players does not mean this will be the case for you. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
 | Higher latency than usual.(5) | February-2-2016 3:04 AM PST (9 years ago) |
| Hello Glazion, Please, could you provide us with the following information so we can look into it? - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Higher latency than usual.(11) | February-3-2016 12:19 AM PST (9 years ago) |
| @Harok Could you please also provide the information requested. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/Tiogaradh | ||
| Higher latency than usual.(13) | February-3-2016 9:16 AM PST (9 years ago) |
| @Glazion 2 6ms 1/ 100 = 1% 1/ 100 = 1% stockholm-t4-c1.net.riksnet.se [92.254.255.201] 0/ 100 = 0% | There's packet loss in this hop. I would recommend contacting your internet provider so they can make sure that everything is right with that node. @Silvione The pathping doesn't seem to be complete. Could you please let it run for some minutes to see if it comes back with some more information? ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
