Avatar of Continuum #1772
Continuum #1772
Constant Disconnections in Australia(1)Category: Technical SupportJanuary-24-2016 10:27 AM PST (9 years ago) Go to Blizzard forum post
Hope someone at Blizzard can help me with this. Keep getting disconnected. Sometimes the game lags, sometimes I run off the end of the map/ground which hasn't loaded, sometimes I just suddenly get kicked back out to the character selection or login screen with either a 3007 or 3005 error, often both... and it's been happening about 20 times a day for the last 4 days now.

ISP : iiNet

Town and Country : Perth, Australia

Network Adapter Make and Model : Cable connected to Modem/Router

Modem/Router Make and Model : BobLite

Tracing route to 103.4.115.248 over a maximum of 30 hops

0 DESKTOP-LIUFPG3.iiNet [10.1.1.4]
1 BoB.iiNet [10.1.1.1]
2 lo0.bng2.per4.on.ii.net [150.101.32.66]
3 cr1.per4.on.ii.net [150.101.33.66]
4 ae17.cr1.adl6.on.ii.net [150.101.33.20]
5 ae4.br1.syd7.on.ii.net [150.101.33.34]
6 ae0.br1.syd4.on.ii.net [150.101.33.14]
7 55497.syd.equinix.com [202.167.228.99]
8 103.4.115.248

Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-LIUFPG3.iiNet [10.1.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% BoB.iiNet [10.1.1.1]
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% lo0.bng2.per4.on.ii.net [150.101.32.66]
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% cr1.per4.on.ii.net [150.101.33.66]
0/ 100 = 0% |
4 32ms 0/ 100 = 0% 0/ 100 = 0% ae17.cr1.adl6.on.ii.net [150.101.33.20]
0/ 100 = 0% |
5 54ms 0/ 100 = 0% 0/ 100 = 0% ae4.br1.syd7.on.ii.net [150.101.33.34]
0/ 100 = 0% |
6 63ms 0/ 100 = 0% 0/ 100 = 0% ae0.br1.syd4.on.ii.net [150.101.33.14]
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% 55497.syd.equinix.com [202.167.228.99]
0/ 100 = 0% |
8 49ms 0/ 100 = 0% 0/ 100 = 0% 103.4.115.248

Trace complete.
Avatar of Tiogaradh
Tiogaradh
Constant Disconnections in Australia(2)January-25-2016 12:31 AM PST (9 years ago) Go to Blizzard forum post
Hey Continuum,
It seems that once you leave iiNet you start experiencing some issues.
Posted by: Continuum

7 --- 100/ 100 =100% 100/ 100 =100% 55497.syd.equinix.com [202.167.228.99]
0/ 100 = 0% |
8 49ms 0/ 100 = 0% 0/ 100 = 0% 103.4.115.248
Can you please work through all the steps here, both basic and advanced, to see if there is an improvement.

If this doesn't help you may need to contact your ISP with the info above and see if there is anything they can do to help.

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